Terms & Conditions

Welcome, beautiful soul. Before we begin, here’s what you need to know in simple words:

Safe Space: Everything you share is private and respected (unless safety or law requires otherwise).

Professional Coaching: I guide, support, and empower your personal and emotional growth as a professional life coach. This is not a replacement for medical, psychiatric, or legal care.

Payments: Once you join, you’re committing fully — whether in one payment or instalments. No refunds are offered, except where the law requires.

Sessions: Please give 24h notice if you need to reschedule a 1:1. Group calls can’t be replaced if missed, but replays/materials will be provided where available (for personal viewing only).

Respect: In our group spaces, honour every sister’s privacy and journey.

Your Part: This work blossoms with your commitment, honesty, and openness.

This short version helps you feel safe and informed — the full details are below for clarity and protection.

Full Terms & Conditions

These terms are here to protect both of us and ensure our coaching relationship is safe, clear, and supportive. By joining my programs, you agree to the following:

1. Nature of Coaching

• I provide professional life coaching focused on personal, emotional, and psychological growth.

• Coaching is not a substitute for medical, psychiatric, therapeutic, legal, or financial advice. You are encouraged to continue with licensed professionals alongside our work if needed.

2. Confidentiality

• Everything shared in 1:1 sessions is confidential.

• Group program discussions are semi-private — please respect the privacy of all participants.

• Exceptions: If there is risk of harm to yourself or others, or where required by UK law, I may need to share information with relevant authorities.

3. Payments & Investment

• Your program place is confirmed upon payment (full or via an agreed plan).

• Payment plans are binding — all instalments must be completed even if you withdraw early.

• All fees are non-refundable except where required by UK law.

4. Sessions & Attendance

• Please arrive on time for sessions.

• Reschedule 1:1 sessions with at least 24h notice. Missed sessions without notice cannot be refunded or replaced.

• Group sessions cannot be replaced. Where replays are provided, they are for personal viewing only and must not be shared.

5. Boundaries & Responsibility

• Coaching is a partnership: results depend on your engagement, honesty, and willingness to take aligned action.

• I hold space with care, but I am not responsible for outcomes beyond the coaching process.

• If your needs fall outside the scope of coaching, I may recommend licensed professionals for support.

6. Intellectual Property

• All program materials, worksheets, recordings, and resources are for personal use only.

• Do not copy, share, or distribute without written permission.

7. Technology & Access

• You are responsible for your device, internet connection, and access to platforms (Zoom, email, etc.).

• I am not liable for technical issues beyond my control.

• While I take care to protect your information, please note that no online system can be guaranteed 100% secure.

8. Legal & Liability

• These Terms are governed by UK law.

• Any disputes fall under the jurisdiction of the courts of England and Wales.

• To the fullest extent permitted by law, I am not liable for any direct or indirect damages arising from your use of the coaching services.